Because all our items are special and unique, Traditional Arts Today does not accept returns or issue refunds. We will eagerly take time to answer questions and help you decide about your purchase. You can email us: email@example.com or call the store at (812) 998-2487. If you have a specific item in mind, please have the SKU number, found on every item page. That will help us find that one-of-a-kind item. Thanks!